Returns:Our refund policy lasts for 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange. We provide refunds to customers in the following cases:
- If you receive products that have been damaged and are unusable.
- If you do not receive the product you ordered and paid for, and you opt not to have us resend the unreceived goods.
To initiate a return, you must provide a receipt or proof of purchase. Please refrain from sending your purchase back to the manufacturer.
Refunds (if applicable):Once we receive and inspect your returned item, we will send you an email to confirm receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds (if applicable):If you haven’t received a refund yet, please first check your bank account. Then contact your credit card company, as there may be a delay before your refund is officially posted. If the issue persists, contact your bank. There might be some processing time before a refund is posted. If you've completed these steps and still haven't received your refund, please reach out to us at
support@500beerandbooze.com.
Exchanges (if applicable):We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please send us an email at
support@500beerandbooze.com.
Shipping:To return your product, please mail it to: _______________________. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The time it takes for your exchanged product to reach you may vary depending on your location.
Thank you for adhering to our refund policy. If you have any further questions or concerns, please don't hesitate to contact us.
Warm regards,
500 Beer&Booze